At CRM-UK we think Business Analysis is key to making your CRM Project a success. We find that engaging with your staff and scoping out each departments’ requirements in detail will result in a far quicker ROI and better user buy in from the start. This needs to be done at the very early stages of the project as the initial Business Analysis phase forms the foundation of a successful CRM implementation.
This means you will maximise your investment by making sure every process that can be is automated and every user gives you buy in for the final solution.
CRM-UK perform business analysis before every project, whether you are a 3 user company or a 3000 user company. We will look at all your processes, work with you to streamline them and incorporate them into your CRM solution.