CRM Services

At CRM-UK we don’t just stop at providing you with a CRM Solution. We spend time understanding your business and its processes so that we can configure the system to fit your requirements perfectly. CRM-UK offer the best and most personalised support on the market and guarantee that you will always speak with a senior person who was involved in the implementation of your solution. We offer full IT Support and GoldMine Support as well as Software Development and Integration services if you need your solution to do more than what Gold-Vision CRM can achieve by itself. Feel free to call us to discuss your specific requirements.

Business Analysis

In order for your CRM project to be a success, it needs to cover all the bases. Every company process needs to be taken into consideration and every users day to day jobs must form part of the solution.

 

Training

User adoption is the Achilles heel of many CRM projects so at CRM-UK we ensure all users are fully trained and engaged with your new CRM System. We provide full on-site training on the completed system for every CRM project.

 

Software Development

We have extensive programming skills internally and have developed software stand alone and to work in conjunction with Gold-Vision CRM. No project is too big or too small and you do not need to be a Gold-Vision CRM user for us to be able to help you.

 

Installation

Once the system is designed it needs to be installed by one of our friendly and professional engineers. Installation will normally only involve a portion of 1 day spent on your site so this means minimal disruption for your staff.

 

Integration

We have a group of talented programmers on the team who can get your CRM software talking to your existing software, such as Accounts and ERP packages like Sage, SAP, Navision, AX and SysPro and most business-critical applications.

 

GoldMine Support

CRM-UK were GoldMine resellers for many years. We still have some GoldMine customers who we still support and we have built up a reputation of being the company to go to if your GoldMine system is not performing and other companies can’t help.

 

Configuration

During the Business Analysis phase CRM UK will have produced a document covering all the areas of the system that need to be tailored to fit your business requirements. This will all be completed in the configuration stage.

 

Custom Report Building

Gold-Vision CRM is built on Microsoft SQL technology which means it uses the industry leading SQL Reporting Services. This allows us to create pretty much any report we can think up, or rather our clients can think up.

 

GDPR & Security

Coming soon!

 

Get in Touch!

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