The Changing Role of Employees in LinkedIn for Business

With over 150m users worldwide, LinkedIn offers significant potential for businesses looking for networking and business opportunities. Of course, with this the case, businesses worldwide have begun encouraging their staff to leverage this professional business...

Online CRM

Customer relationship management has never been as popular and early movers into the area will pat themselves on the back for their foresight in entering this innovative field. However, one thing many of those early adopters will need to address, is the possibility...

On-Premise CRM

On-premise CRM is an alternative to the web and cloud versions of CRM that are becoming increasingly popular. This form of CRM is supplied onsite by a server within the company’s domain instead of remotely online via the web or cloud. Those who decide on...

In the future, how often will your staff

I was chatting with one of our clients the other day about how they’ve replaced all their sales teams’ laptops with iPads.  I was trying to get some detail and figures around the cost savings they’ve enjoyed and obviously what the sales team think of their new way of...

CRM Software – What is it, why do businesses need it?

What is CRM Software? CRM software is used to manage customer relations management through either on-premises or web based CRM systems. Like any software, CRM provides users with faster and computer compiled data. Most CRM software these days is cloud based meaning it...

The Balance between Social CRM and Traditional CRM

As a CRM specialist business that’s been around since way before Social CRM existed, and as a company that takes pride in managing its own Social Media exploits, we have had a front row view of the difficulty most businesses have in trying to understand which way to...

Web Based CRM Software

As most businesses are well aware these days, Web-Based CRM Software offers many benefits over and above an On Premise CRM Solution. Most business critical applications have traditionally been held on your company servers in your highly secure data...

Sales Strategy

What is a Sales Strategy? A Sales Strategy is a set of rules and guidelines that your business and your sales team agree to that are designed to maximise the amount of business you close win. Normally a Sales Strategy will consist of 2 main areas, New Business Sales...

Out with the old, in with the new

January is a time when most of us try to practise the old adage “new year, fresh start” or the equally determined “out with the old, in with the new”. From a personal perspective this usually takes the form of various resolutions that, despite our best intentions, do...

CRM Strategy

It is no longer enough to invest in a piece of simple contact management software so that your staff can access customer phone numbers, leave a few notes and be reminded of what they should be doing. Some or all of your competitors will be implementing a CRM Strategy...