CRM Software

 

What is CRM?

Customer Relationship Management or CRM Software is technology designed to help companies manage interactions with their customers and prospects by:

 

Keeping a record of all email traffic between your staff and your customers

Creating and storing documents quickly and easily through templates

Collecting profiling information on customers and prospects for marketing

Managing your sales team and their pipeline

Manage activities to ensure staff complete tasks at the correct time

Reporting on company progress and sales potential for the future

The majority of lost sales, poor marketing and customer support issues can be put down to simply not having the ability to manage these areas correctly. Manually trying to manage contacts, organise opportunities, register and follow through customer support issues and execute effective marketing simply doesn’t work. This is where CRM Software comes in.

CRM takes the human error out of the equation and helps you to effectively organise, automate and synchronise your business processes. In the main CRM Software is aimed at sales activities, but a properly configured and fully featured CRM Software solution will revolutionise the way you manage marketing, customer service and technical support.

The end goal of CRM software is to find, attract and win new customers, nurture and retain existing customers and reduce the cost of marketing and customer services.

Not all CRM solutions offer all the functionality required to achieve all the above, so it’s important you choose the right CRM Software Solution.

What CRM Solution do we Recommend?

Project SalesAchiever Logo
theCRM is a totally new concept in CRM, developed in-house from a combined 50 years experience implementing other people’s CRM software. We like to call it “CRM Without Constraints”, Contact Us to find out why!

 

Why choose theCRM?

  • Developed in-house and only available directly from us which means you’ll receive only the best support
  • theCRM is the only “Omni-Centric” CRM solution available
  • Great for B2B and B2C – no more creating companies for your consumer contacts
  • Fully browser-based and responsive so you get 100% functionality using your Computer, Laptop, Tablet, Phone or Mac
  • Email Integration without dependancy on an Email client
  • Merge Word Documents with no dependancy on Microsoft Word
  • State-of-the-art Microsoft Reporting
More about theCRM

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