Marketing
CRM-UK can help you manage effective marketing campaigns including fully implementing an integrated email marketing system saving you time and money.
What are the benefits of integrated email marketing?
- Use intellegent searching to create a campaign - targetting your audience with key information and at the right time.
- Automatically exclude recipients who have a expressed a preference. Adhering to Data Protection Complience.
- Send, Track and Report on the campaign - instantly.
- Monitor your return on investment accurately.
Then:
- At the click of a button, details of which links in your email the recipients clicked on and with another single click allowing you to send a further targeted email to those specific recipients?
- Automatically remove recipients from further campaigns based on them un-subscribing from your campaign?
- Created targeted telephone follow-up campaign to really get the most from your data and create more appointments?
Sales
Using Gold-Vision will increase the effectiveness of your marketing campaigns producing more leads. Gold-VIsion allows you manage leads throughout the sales cycle.
There are obvious benefits to CRM such as opportunity management. However some equally important aspects may be overlooked:
- Quotation Management - Create multiple quotations from templates and pricelists. Professional proposals and quotations take minutes rather than hours to produce.
- Multi-currency - We understand that many businesses in the UK buy and sell products and services outside of the UK.
- Revenue Forecasting - Get a better insight into cashflow giving you greater control.
- Reporting - Reports are quick easy to create - for everyone, not just the IT department.
Here is a sample quotation summary using Gold-Vision. Multiple Quotations can be created against a single opportunity each with different discount rates, TAX rates and in multiple currencies. Gold-Vision is a true Multi-currency system designed by a UK chartered accountant.
Throughout Gold-Vision, new reports can be created against any Gold-Vision object by any user on the fly. Reports can be made available to other users and reports can even be emailed to users automatically on a regular basis.
Customer Service
It costs five times as much to gain a new customer than to keep one. On this basis it makes sense to cherish your customers. Many business suffer greatly by losing customers due to poor after sales service. At CRM-UK, we pride ourselves on our customer loyalty. We have achieved this loyalty primarily by putting our money where our mouths are and using the systems we implement and support.
Maximise your existing investment technology
Unlike many other systems, Gold-Vision utilises existing best of breed software applications such as:
Microsoft Word - Gold-Vision seamlessly integrates with Microsoft Word to create professional looking letters, quotations, proposals. customer service notifications
Microsoft Outlook - Why re-invent the wheel? Gold-Vision doesn't have a built in email centre - 99% of business either use Microsoft Outlook or the equivalent Lotus or Novel email clients. Of course, in larger organisations not everyone will have access to your CRM System, but access to everyone's calendar is essential.
Microsoft Excel - All reports can be exported in Microsoft Excel Format and made available to anyone.
Microsoft Exchange Server - Gold-Vision tracks incoming and outgoing email against contacts by connecting directly to your Microsoft Exchange mailbox. Why is this important? Emails sent by your BlackBerry, PDA, iPhone, Outlook Web Access Client or even plain old Microsoft Outlook are tracked and linked to your Gold-Vision contacts automatically.
Microsoft SQL Server - Gold-Vision not only stores data in Microsoft SQL Server database, Gold-Vision is integrated with Microsoft SQL Reporting Services. Reports are easy to build and subscriptions to reports can be created allowing reports to be emailed on a regular basis. Reports are available to non-Gold-Vision users
Mobile Devices - Gold-Vision can be access via any mobile device with basic browser capability. This includes mobile phones, PDA's, BlackBerry, iPhone etc.
Why buy from CRM-UK?
CRM-UK have over 20 years combined experience in the CRM arena. CRM-UK are an agile company who draw on the experience of dedicated professionals in their field. CRM-UK continually analyse competitive products to ensure our products meet the optimum cost, functionality and ease of use ratio. Meaning you get the best solution at the most competitive price.
CRM-UK are proud to be one of the few selected value added resellers of Gold-Vision CRM. We are very excited about demonstrating the benefits of such a great solution. Businesses who are seeking to resolve issues and improve business processes have shared the enthusium for Gold-Vision.
Customers such as Chiltern Railways, Mercedes, Aggregate Industries continue to benefit from our ability to react quickly. Take a look at our case studies for more information on CRM-UK have solved clients specific problems:
"CRM UK have been instrumental in the system’s successful implementation and ongoing benefit through gaining an excellent understanding of our initial and developing needs, and providing responsive, professional and friendly support and advice." Liz Boon, Aggregate Industries.
"...helped our company to double it's turnover since CRM-UK first designed the system. If there is ever a hitch or query CRM-UK is always only a call/email away." Jason Goldberg, SpaSeekers Ltd.
360° Company Overview:
Summary Benefits of Implementing Gold-Vision CRM
Completely Accessible - Host it in a data center, ISP or on-site
- Maintain Cash Flow - Rent your Gold-Vision system from as little as £35/month including technical support, maintenance and Gold-Vision Mobile.
- Ensure User Acceptance - Gold-Vision is easy to learn, quick and easy to use and can even be used from within Microsoft Outlook.
- 360 degree customer view - Gold-Vision enables you to see at a glance everything that is happening with your customers and prospects.
- Maximise the Investment in Existing Technology - Make the most out of Microsoft Office and Back-Office applications.
- Flexibility - Gold-Vision is highly customisable. Any area of Gold-Vision can be customised - even the customised areas can be used to generate integrated reports. Make Gold-Vision a CRM system that REALLY works the way you want to.
- Save Time and Money - Gold-Vision streamlines your Marketing, Sales and Customer Service departments by providing the functionality, ease of use and speed of use that other systems simply cannot offer.
- Get a REAL Return on Investment - Gold-Vision will help you increase customer loyalty by enriching their experience, improve and streamline business processes, recognise customer buying cycles and readily meet their needs.
- Create and Effective Team - Use Gold-Vision to identify week spots in your team allowing you to focus internal training and support.
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