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Daly Systems

Daly Systems supply, install and support telecommunication systems and needed a CRM solution which could provide sales staff with a powerful sales and quoting system, integrate with Sage Line 50 and their billing platform Affinity and also provide an e-mail campaigning environment to contact existing and future clients.  Engineers also require remote access to job data to be stored in the solution.

CRM-UK integrated products, stock levels and pricing from Sage Line 50 into Gold-Vision CRM giving sales staff access to current pricing automatically.  Engineers can now access live client and job information anywhere at any time via their laptops and smart phones.  Marketing users send e-mail campaigns via Gold-Vision Connect, where they monitor click-throughs, interest and unsubscribes, all of which automatically comes back into the CRM system.