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Chiltern Railways

Since winning the franchise in 1996, Chiltern Railways has run scheduled passenger services along the M40 corridor between London Marylebone and Birmingham Snow Hill and London Marylebone to Aylesbury via Amersham along the London Underground Metropolitan line.

Chiltern Railways specific goals where met using CRM-UK's unique and extensive experience with implementing CRM systems within marketing departments.  During a complex and phased migration to a new season ticketing system, CRM-UK's development and data migration knowledge was successfully put to the test.