An interesting CRM project implemented in July 2009 has seen an increase in sales for Rockall Safety Ltd in the first 4 months.

CRM-UK proposed Gold-Vision as a best fit solution to meet the business needs of Rockall Safety. Gold-Vision, a browser based CRM solution, offers sales people access to the same information whether in the office or out on the road.

Additionally, CRM-UK:

• Integrated Gold-Vision with the Splicecom IP telephone system

• Customised the Gold-Vision products screen to include integrated stock
levels by line item – updated daily with manual override

• Integrated Gold-Vision with Microsoft Exchange Server immediately
importing all previous company email communication into Gold-Vision

• Rockall Safety maximised existing investment in Microsoft Outlook Email
and Calendaring and Microsoft Word for creating professional line by line
quotations in minutes

"...Moreover, our sales have increased by 15% in the first quarter since implementing Gold-Vision.”

Julia O'Connell, Account Manager
Rockall Safety Ltd